Instructional Technology and Multimedia Manager (IT Academic Technology Manager) – CUNY School of Professional Studies (SPS)

The IT Academic Technology Manager will manage the development of systems to support the SPS goal of greater integration of multimedia into SPS courses and Blackboard; establish standards, criteria and guidelines with respect to design, development, and implementation of instructional multimedia strategy; implement plans for production of multimedia by the Office of Faculty Development and Instructional Technology (OFDIT), and training of faculty to develop “low threshold” multimedia products for their classes; works with web developers as needed to provide support for OFDIT resources; leads faculty training sessions each semester, delivered both online and face to face; performs Blackboard systems administrative functions as required. The IT Academic Technology Manager will report directly to the Faculty Development Director of OFDIT and work closely with the Director of Operations and Technology.

General Duties

  • Manages a range of academic technologies to support College instructional goals.
  • Manages and supports the operations of University-wide and College-specific instructional technologies, multimedia centers, and/or research units
  • Assures successful adaptation of new academic systems within the existing College environment
  • Communicates regularly and proactively with the academic systems user community concerning technology needs, new projects, and policies
  • Recommends and acquires technology upgrades and improvements
  • Serves as project manager for the introduction of new technology and equipment
  • Manages day-to-day operations, overseeing assigned staff
  • Performs related duties as assigned.


Minimum Qualifications

– Bachelor’s Degree and six years’ relevant experience required.

Other Qualifications

*An advanced degree may be substituted for up to two years of experience.

  • Familiar with multimedia formats, platform and format conversion and media encoding
  • Competent in HTML and CSS (AJAX, and PHP knowledge helpful)
  • Ability to design batch processes, manage user profiles and access
  • Knowledge of multimedia production and hosting workflows
  • Aware of current and emerging concepts in online media content design and delivery for higher education
  • Able to explain use of technology in plain language to non-technical faculty and to help develop training content and deliver appropriate faculty training
  • High attention to detail, expertise in project planning, analyzing data and generating customized reports
  • Familiarity with learning management software with preference for prior Blackboard sys admin experience
  • Experience in teaching or training in an academic environment
  • Able to work both independently and collaboratively
  • Excellent interpersonal and communications skills

FLSA Status


Salary Range

Commensurate with qualifications and experience.

How To Apply

Please apply using the link below:

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