Academic Program Specialist, Labor Relations Certificate Programs – Joseph S. Murphy Institute

murphySince its inception in 2003, the School of Professional Studies of the City University of New York (CUNY SPS) has launched fourteen degrees – eight bachelor’s degrees open to students with 24 or more college credits who wish to complete their undergraduate studies, and six master’s degrees, and more programs are currently in development. CUNY SPS leads the University in developing and operating online degree programs, and trains faculty throughout CUNY in online instruction. CUNY SPS is also the home of the Joseph S. Murphy Institute for Worker Education and Labor Studies, which offers higher education programs for working adults and union members, and serves as a nationally recognized center for scholarship and resources for labor, academic, and community leaders seeking a deeper understanding of labor and urban issues.

The Joseph S. Murphy Institute for Worker Education and Labor Studies is a collaboration between the University and New York City labor unions, for the purpose of serving the educational, policy, and research needs of unions and their members. The mission of the Institute is to: 1) offer undergraduate and graduate programs to labor and urban studies; 2) expand working adult student access to colleges throughout the CUNY system; 3) partner with labor unions and employers to address training and education needs of union members; and 4) serve the labor and broader community by conducting research, offering leadership development programs, hosting forums and national conferences, and publishing articles, books, and a national labor journal to promote debate on issues critical to labor’s future and its policy role.

The Murphy Institute/SPS offers undergraduate and graduate degree programs in labor studies as well as certificate programs in the field of labor relations. On the undergraduate level, the labor relations program is offered in collaboration with Cornell University’s School of Industrial and Labor Relations. Reporting to the Academic Program Manager of Labor Studies, the Academic Program Specialist/Labor Studies Certificate Programs will:

– Work collaboratively with the Enrollment Specialist to develop and implement an outreach and recruitment strategy for both the undergraduate and graduate labor relations programs.

– Counsel students throughout their academic experience.

– Work with members of the joint Cornell/CUNY governance committee on course scheduling, faculty selection, and curriculum issues.

– Lead the planning and implementation of student orientations, program information sessions, program forums, academic workshops, and other related events for both the undergraduate and graduate labor relations programs.

– Develop and maintain relationships with institutional partners (unions and community-based organizations) to create and deliver custom and industry specific offerings.

– Meet with potential undergraduate and graduate students, acquaint them with programs, and help them evaluate their academic needs.

– Assist with the oversight of the registration process for new and continuing students

– providing guidance in course selection and program requirements.

– Represent the program at outreach events, including college fairs, meetings, and conferences.

– Identify current and potential student needs or risk factors (e.g., study skills, tutoring) and refer students to appropriate resources for assistance.

General Duties

Participates in the daily coordination of academic and administrative activities of a College’s specialized academic program under management direction.

– Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

– Recommends, implements and evaluates strategies to expand program offerings

– Prepares analytical and statistical reports for management

– Develops and maintains relationships with various College offices to improve student and faculty services

– Serves as resource expert regarding program policies and procedures

– Oversees office recordkeeping; manages updates of program web and print materials

– May supervise office operations and/or department budget

– Performs related duties as assigned


Minimum Qualifications:

Bachelor’s Degree and four years’ relevant experience required.

Other Qualifications: 

Preferred Qualifications:

– Advanced degree – Experience working in a higher education setting

– Knowledge of the field of Labor Relations and/or Labor Studies

– Demonstrated ability to recruit and support students

– Experience with labor/community organizations

– Experience working with adult students

– Excellent organizational abilities, exceptional attention to detail and follow through

– Excellent writing, speaking, and interpersonal skills

– Competence in a range of computer applications (e.g. internet research, MS Office, social media and student registration systems)

FLSA Status


Salary Range

Commensurate with qualifications and experience.

How To Apply

Please apply using the link below: