This position has been filled.

Original Listing Date: 10 June 2011

New York City College of Technology (City Tech) is in the process of creating an open digital platform for teaching and learning as part of a five-year grant project sponsored by the U.S. Department of Education. The site is built on the open-source platforms WordPress and BuddyPress, and will be used to host college courses, institutional projects, and student clubs. The site will be public-facing and will emphasize tenets of sharing and openness in a diverse, urban college community.

The goal of the site is to create a sense of shared space that can be used by City Tech’s students and faculty members to provide a digital platform for teaching, learning, and communication across the college community. The site uses social networking to build bonds among and between students, faculty, and staff at the college.

Position Description

We seek a documentation specialist who will ensure that this new platform is supported with clear, engaging, easy-to-follow instructions that utilize of a variety of media. We are looking for an excellent writer who also has facility with visual and social media, and who can make use of multiple methods of communicating technical information to a broad audience of users. Duties include creating how-to documents, FAQs, screencasts, quick reference guides, and cheat sheets to help both tech-savvy and non-tech savvy users navigate the site, create websites and user groups, and develop content. New site features and functionality will be added on a regular basis and will need to be documented.

The documentation specialist will work with project directors, community facilitators, and occasionally faculty and students, to develop documentation to support ease of use.

The documentation specialist will be required to attend weekly meetings and be available on-site for other meetings and monthly seminars.



  • Bachelor’s degree plus 2 years technical writing experience
  • Excellent writing and communication skills
  • Experience with WordPress and/or BuddyPress
  • A portfolio of sample work


  • Teaching experience
  • Multimedia/screencast/video experience
  • Design skills
  • Familiarity with the CUNY Academic Commons ( or other open source educational websites

The documentation specialist will work for 6-15 hours/week at a rate of $25/hour.

Please submit a resume, portfolio, references and a short note describing your interest in the position and how your experiences qualify you for it. If you already work within the CUNY system, please note that, too.

Materials may be sent via email to Profs. Maura Smale and Dan Wong, City Tech Openlab Co-Directors: and

Review of applications will begin immediately and will continue until the position is filled.


Leave a Reply