As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City University of New York, and serves as the University’s first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School’s renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

CUNY SPS offers a suite of student support initiatives designed to assist eligible students facing financial challenges, including the Food Access Initiative, Emergency Grants, and Textbook Grants. These programs provide short-term financial support to help students remain enrolled and succeed academically. For example, students may request micro-grants at designated intervals while enrolled in the current semester and, where applicable, provide appropriate documentation.

In addition to supporting these student assistance programs, the Scholarship Assistant/College Assistant will play a key role in administering short-term grants and supporting the day-to-day operations of institutional scholarship programs.

Duties and Responsibilities:
Reporting to the Associate Director of Scholarships, the Scholarships Assistant/College Assistant will:
• Provide high level customer service to students via all methods of communication, with focus on a high volume of email and phone call communications
• Provide counseling to students regarding options on financing education e.g., basic information on scholarships, financial aid, and/or payment plans
• Assist in review of award eligibility in collaboration with the Offices of Financial Aid, Bursar, and Registrar
• Utilize CUNYfirst and Microsoft Office for managing data
• Maintain accurate reports using Microsoft Excel to track awards
• Provide analysis and recommendations to improve processes and procedures as necessary
• Perform other duties as assigned

Preferred Minimum Qualifications:
• High school diploma/GED

Preferred Qualifications:
• Bachelor’s degree with a minimum of one year experience in a customer service-oriented position
• Strong communication and writing skills
• Strong organization skills with attention to detail
• Proficient in Microsoft Office (with emphasis in Excel skills)
• Proven ability to prioritize, establish and meet goals
• Experience working in a fast-paced, team-based, and customer service-oriented environment

Salary: $19.12 per hour

Hours: 20 hours per week

Note: The successful candidate will begin on or after June 1, 2026

Please send resume, cover letter and contact information of three (3) professional references to:

Scholarships Assistant/College Assistant Search
Theresa Ortiz, Associate Director of Scholarships
Email: [email protected]

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City University of New York, and serves as the University’s first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School’s renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

Duties and Responsibilities
Reporting to the Office of Campus Operations and Planning, the Mail Services & Campus Operations Assistant is responsible for supporting centralized campus mail services, including the accurate and timely receipt, processing, and distribution of mail and packages. In addition to mail room responsibilities, this position contributes to the efficient functioning of campus services through customer service, coordination, inventory tracking, and administrative processes, helping to ensure efficient and reliable service delivery within a higher education environment.

• Receives, sorts, and distributes incoming mail and packages to designated campus departments and offices
• Prepares and processes outgoing mail and shipments, including packaging, labeling, metering, and coordinating pickup with USPS and courier services
• Maintains logs and tracking records for incoming and outgoing deliveries
• Liaises with postal carriers and courier vendors to coordinate deliveries and resolve service-related issues
• Provides customer service by responding to inquiries and directing requests via in- person, telephone, email, and ticketing systems
• Performs administrative tasks, including data entry, recordkeeping and maintenance of operational documentation
• Supports campus operations functions, including inventory tracking and routine facility walkthroughs
• Maintains accurate records related to equipment, supplies and operational resources
• Assist with bulk mailings, interoffice mail, and campus-wide distributions
• Operates and maintains mailroom equipment following institutional guidelines
• Supports departmental initiatives, projects, and operational priorities as assigned
• Complies with college policies, safety standards, established operational procedures and postal regulations
• Maintains an organized, clean, and functional work environment in support of efficient operations
• Provides professional and courteous service in all interactions with members of the campus community and external vendors
• Performs related duties and responsibilities as assigned.

Note
• This position is a 100% on-site assignment.
• Work is performed primarily in an on-campus mailroom and office environment and involves regular interaction with faculty, staff, students, and delivery personnel. The role requires frequent standing, walking, bending, lifting, and transporting mail, packages, and office equipment, as well as the ability to lift and carry items weighing up to 50 pounds. Manual dexterity is also required for operating mailroom and office equipment.

Minimum Qualifications
• High school diploma or equivalent

Preferred Qualifications
• Prior experience in administrative support, customer service, or mailroom operations
• Experience in a higher education or campus environment
• Familiarity with USPS, courier services, and or shipping processes
• Basic proficiency in Microsoft Office Suite and Adobe Acrobat
• Basic computer proficiency (email, data entry, and recordkeeping)
• Strong organizational skills and attention to detail
• Ability to follow established procedures and work independently
• Ability to work effectively and collaboratively in a team setting with diverse staff of all levels
• Ability to meet the physical demands of the job on-site.

Salary: $19.12 – $23.00 per hour, commensurate with education and experience.

Hours: 20 hours per week; Monday–Friday, 9:00 a.m. – 1:00 p.m.

Please send resume, cover letter, and contact information of three (3) professional references to:

Mail Services & Campus Operations Assistant/College Assistant Search
Celeste Clarke, Director of Campus Operations
Email: [email protected]

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City University of New York, and serves as the University’s first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School’s renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

Duties and Responsibilities:
Reporting to the Academic Director for the Psychology, Youth & Early Childhood Studies area, the School’s largest academic unit, the area program assistant/college assistant will support administrative and academic operations for 2 undergraduate certificate programs, 2 bachelor’s degree programs, 3 master’s degree programs and 3 advanced certificate programs. The area program assistant/college assistant will perform the following duties:

• Serve as informed in-office admissions contact for prospective students and assist with recruitment activities
• Maintain student and faculty contact lists and communication records
• Support outreach campaigns (email reminders, event invitations) and other communications to students and faculty
• Coordinate web and print material updates
• Prepare meeting agendas and take minutes of faculty and staff meetings
• Assist with record-keeping including tracking student progress toward degree, updating faculty files, and maintaining program documents and document repositories
• Enter, maintain and update student data in institutional systems
• Participate in end-of-semester academic review and perform needed follow-up with student records
• Conduct basic research (benchmarking other programs, gathering resources for new programs)
• Assist with Online Psychology Academy campus visits and recruitment events
• Collaborate with the Academic Program Manager and Academic Program Specialist on tasks and projects supporting students, staff, and faculty
• Support program development, course site updates, student service delivery, outcome evaluation, enrollment, retention, and other projects as assigned

Preferred Minimum Qualifications:
• High school diploma/GED

Preferred Qualifications:
• Experience providing administrative support in a higher education setting
• Ability to be detail oriented, address concurrent issues and adapt easily to changing priorities
• Proficiency with Microsoft Office Suite applications, particularly Excel; ability to easily learn new software
• Strong writing, reporting, editing and verbal communication skills

Note: This position is expected to be on-site

Salary Range: $19.12 – $23.00 per hour, commensurate with education and experience

Hours: up to 15 hours per week. May require occasional evening and weekend hours.

Please send resume, cover letter and contact information of three (3) professional references to:

Psychology and Youth & Early Childhood Studies Program Assistant/College Assistant Search
Email: [email protected]

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.

Job Description:As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City University of New York, and serves as the University’s first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School’s renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

Duties and Responsibilities:
Reporting to the Instructional Design Technologist of the Office of Faculty Development and Instructional Technology, the ePortfolio Program Assistant/College Assistant supports the ePortfolio program by providing technical assistance to students, faculty and staff members using ePortfolios.

The ePortfolio Program Assistant/College Assistant performs duties and function in the following areas:

• Provide user support for ePortfolio platforms, especially Digication, and possibly WordPress
• Assist in the development and maintenance of support resources, including web content, manuals and how-to-guides
• Support the development and delivery of trainings and events in a variety of delivery methods
• Assist with platform administration, including user account maintenance
• Maintain records of support services and other activities, and assist in the development of usage and other reports
• Other duties as assigned
Preferred Minimum Qualification:
• High school diploma/GED

Preferred Qualifications:
• Associate’s degree or higher
• Experience with ePortfolio platforms, preferably Digication
• Demonstrated ability to work with technology and eLearning tools, and to upskill quickly
• Experience providing technology support
• Proficiency with Microsoft Office Suite and other productivity platforms
• Experience creating and editing multimedia (e.g., recording presentations, editing videos, annotating, etc.)
• Excellent written and verbal communication skills
• Strong attention to detail with a proactive, solution-oriented approach to problem solving
• Ability to work both independently and collaboratively in a team environment
• Familiarity with WordPress-based platforms

Note: This position is not open to current CUNY SPS students

Salary: $21.00 per hour

Hours: 20 hours per week

Please send resume, cover letter, and contact information of three (3) professional references to:

ePortfolio Program Assistant/College Assistant Search
Karen Avila, Instructional Design Technologist, Office of Faculty Development and Instructional Technology (OFDIT)
Email: [email protected]

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.